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| The NAIC Support Center provides technical support and customer service for NAIC applications, products and services to enhance productivity within the insurance community. We satisfy customers by delivering education, communication and technical expertise for our computer systems. |
| How to Reach Us |
The Help Desk is staffed from 8 a.m. to 5 p.m. Central Time, Monday through Friday (except holidays). You can contact the Help Desk using the methods below:
Speak with a Help Desk Analyst by calling 816-783-8500
Send an E-Mail to the Help Desk
Send a FAX to 816-460-7456 |
NIPR Internet Applications
All times are Central Time |
| NIPR Web sites are generally available 24 hours a day, however, interruptions in service may occur during scheduled maintenance windows. NIPR Gateway transaction processing will not occur during scheduled maintenance. Maintenance windows are as follows: |
Monday 11 p.m. - Tuesday 7 a.m.
Tuesday 11 p.m. - Wednesday 7 a.m.
Wednesday 9 p.m. - Thursday 7 a.m.
Thursday 9 p.m. - Friday 7 a.m.
Friday 11 p.m. - Saturday 7 a.m.
Saturday 1 p.m. - Monday 7 a.m. |
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